Sales And Support

Customer ServiceWhether you’re ready to place an order, have an inquiry on an existing order, you’re in need of technical support, or have questions about a return or cancellation, our US-based and best-in-class Customer Service associates are here to help!

At Thomas Scientific, we're as passionate as we are dedicated to delighting our Customers! Our experienced, exceptionally trained, and capable Customer Service associates are ready, willing, and able to go above and beyond to ensure your experience is a seamless, high-value, hassle-free, and consistent one. Feel free to give us a call, send us an email (or soon chat with us online) and we’ll be happy to demonstrate why Thomas Scientific is your most trusted partner in science!

Hours of operation: Monday through Friday, 8:00am ET to 8:00pm ET

General Customer Service
Email: [email protected]
Telephone: (833) 544-7447

Production Customer Service
Email: [email protected]
Telephone: (833) 750-1234